Task Two-Action
●For question 18-22, match the extracts with the problem areas in the new workplace , listed A – H.
●For each extract, choose the action mentions.
●Write one letter A –H next to the number of the extract.
18__________
19__________
20__________
21__________
22__________

A employment on a temporary contract
B contracting work to another company
C doing a lot of overtime
D changing holiday plans
E increasing the work done at another site
F postponing work
G giving staff extra training
H headhunting a successor

Part Three
Question 23-30

●You will hear part of a radio interview with Paul Jefferson, who set up his own import business.
●For each question 23-30, mark one letter (A ,B or C) for the correct answer.
●After you have listened once, replay the recording.

23 Paul’s immediate financial aim is to be able to
A get out of debt
B satisfy his expensive tastes
C cover his regular outgoings
24 Sarah Hall’s role in Paul’s business is to
A provide him with a regular income
B pay for the goods that he imports
C cover his marketing costs
25 Paul finds it difficult to sell at a profit because
A his customers drive down his prices
B his suppliers overcharge
C his competitors can undercut him
26 The supermarket told Paul that they
A would stock a selection of his products
B thought his products wouldn’t sell
C might buy his products in the future.
27 What was the reason for Paul’s problem with the restaurant chain?
A they cancelled their order
B They went out of business
C they refused to pay the agreed price
28 Paul was told that the department store wanted to
A increase the number of suppliers
B replace one of their suppliers
C start stocking products like his.
29 Paul’s strategy now is to focus on
A selling a limited range of products
B finding new lines to import
C targeting a few large customers
30 Paul’s immediate priority is to
A employ a sales person
B increase his sales
C start selling abroad

Speaking 16 minutes

Part one
In this part, the interlocutor asks questions on a number of work-related and non-work-related subjects to each candidate in turn, you have to give information about yourself and express personal opinions.

Part two
The candidate chooses one topic and speaks about it for approximately one minute. One minuts’ preparation time is allowed.
A Market research: the importance of finding out about customers’ habits and attitudes
B Financial management: how to identify ways of reducing costs in a company
C Communication：How to achieve an effective working relationship between different departments within a company

Part Three
In this part of the test, candidates are given a topic to discuss and are allowed 320 seconds to look at the prompt card, before talking together for about three minutes, afterwards, the examiner asks more questions related to the topic.
For two candidates
Incentive Scheme for Staff
You company is considering setting up an incentive scheme to improve staff performance. You have been asked to make recommendations for this scheme.
Discuss, and decide together:
●What benefits an incentive scheme for staff would bring for the company
●What types of incentives could be offered

For three Candidates

Incentive Scheme for Staff
You company is considering setting up an incentive scheme to improve staff performance. You have been asked to make recommendations for this scheme.
●What benefits an incentive scheme for staff would bring for the company
●What types of incentives could be offered
●Which employees in the company should be targeted

Follow-on questions
●Which incentives do you think are most effective for encouraging people to work hard?why?
●Is it essential for companies to reward extra effort? Why ? why not?
●How do you think a company can inspire loyalty in employees?
●How do you think the traditional employer/ employee relationship might change in the future.?

TEST 4 READING
PART 1
1-5 C B D C E 6-8 E A
PART 2
9-10 D F11-14 A B C E
PART 3
15 A 16-20 C D C B B
PART 4
21-25 C D B A C 26-30 A B B A D
PART 5
31-35 WHO/THAT WITH TO HOW OUT36-40 HAVE EVERY/EACH/ANY BE AS IN/UNDER
PART 6
41-45 BEING PART FULLY BEEN ON46-50 WHO CORRECT THEIR CORRECT CORRECT51-52 ALOTHOUGH WITH

TEST 3 LISTENING
PART 1
1 CENTRAL AMERICA 2 SOUTH-EAST ASIS 3 STAND 4 MATERIAL TO VENUE5 TRADE CUIDE 6 TARGETED 7 ACADEMIC JOURNALS
8 THE OUR OWN WEBSITE 9 OPENING TIMES 10 AN INTERPRETER/INTERPRETERS 11VENUES 12COSTS
PART 2
13-15 B C E
16-20 D A D F C 21-22 A E
PART 3
23-25 C A B 26-30 C B A A B